Patient Reference Group

A small group of patient representatives meet with our business manager to talk about our services, what we are doing well and where we might improve.

Would you like to have a say about our services, specific issues about the practice or concerns for the North East and North Cumbria Integrated Care Board (ICB)? Oakfields Health Group (Oakfields Health Centre & Dipton Surgery) encourages patients to give their views, ideas and suggestions on how the practice is delivering services. We would like to receive the opinion of as many patients as possible in order for us to maintain the best possible delivery of care.

We have a very supportive patient reference group who meet with the practice on a regular basis throughout the year, give us their opinions and help us develop and improve communication and services for our patients. Gaining patient feedback and their point of view is important to the practice and enables us to enhance the experience when people come to the surgery. We feel that our present group is not entirely representative of the practice population and therefore we would welcome new members from our entire patient list and all age groups.

If you would like to join or learn more about this group please either leave your contact details at reception, ask to speak to Catherine McBride, the practice Business Manager, on 01207 560206 or complete the online sign up form shown below.

Join our Patient Reference Group

If you wish to participate please contact the Practice or complete the online form by clicking on the button shown below.

OR: if you prefer, you can download the sign-up form below, print it out, fill it in, and post it to the Practice, put it through the letterbox, or hand it to a Receptionist.

Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Please note that the PRG cannot become involved in matters of a specifically medical or clinical nature.

Non-urgent advice: Date of next Patient Participation Group meeting

Date(s) to be announced

The National Association of Patient Participation

The national association for patient participation aims to promote the role and benefits of PPGs to patients, the public and health professionals, to create more understanding of the value of true patient participation also to promote the support available from N.A.P.P.

The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.