Practice Manager
Catherine McBride (f)
Business Manager
Lesley Garfoot (f)
Service Manager Oakfields Health Centre
Trina Gladstone (f)
Service Manager Dipton Surgery
The management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care
Administration
Helen Ingledew (f)
Receptionist/Administrator
Angela Hughes (f)
Receptionist/Administrator
Emily Petre (f)
Receptionist/Administrator
Joanne Proud (f)
Receptionist/Administrator
Natalie Hodgson (f)
Receptionist/Administrator
Lauren Lee (f)
Receptionist/Administrator
Madeline Davidson (f)
Receptionist/Administrator
Vicki Craig (f)
Read Coding Administrator
Kate Dowson(f)
QOF Administrator
Secretaries
Donna Parker (f)
Practice Secretary
Emma Wilkinson (f)
Practice Secretary
The staff attend to patients on the phone and in person. They coordinate and organise appointments and documentation to facilitate the smooth running of the Practice, and support delivery of quality patient care. The staff have a very demanding role. They are there to assist you and we would ask you to be patient during peak times, when the staff have to handle a large volume of calls and enquiries. They will ask you a small amount of personal information about your medical condition – this information is used to ensure your call is dealt with by the correct Clinician and assist fellow Healthcare Professionals who work within the Practice to manage your healthcare and well-being.
All staff adhere to the Practice’s Confidentiality Policy and Data Protection Act 2018.